The current pandemic has presented lots of challenges to businesses trying to make their workplaces safer for their employees and visitors. This has led to the adoption of modernized technologies in businesses that minimize human contact and the possibility of infection by Covid-19.
Touchless technology is any device that is operated or used without necessarily being touched. This solution has helped reactivate businesses around the world that were initially shut down due to the public’s health and safety. According to Top Market reports, the touchless sensing market has been predicted to reach about $241 billion globally by 2025.
Touchless technology has affected businesses in a positive way. However, the misconception that the technology eliminates the need for employees is false. It only makes work more efficient and enhances your work experience.
The reasons for this significant growth are discussed in this guide. Touchless technology typically functions via a computer network of systems. The computer network receives instructions through facial patterns, human behavior, voice, or gestures. The systems have been designed to interpret these actions into pre-set algorithms to perform the desired action for users.
Increased Health Safety at Work
Months ago, businesses paid less attention to the health and safety practices at work. However, since the pandemic, joint surfaces and shared facilities have become a significant concern for all businesses, according to health advisors’ laws. Touchless technologies are one way through which businesses have revolutionized the provision of services to minimize contact between customers.
Touchless soap dispensers, taps, sanitizers, automatic doors, and online appointments are but a few enhancements that have modernized the business sector. These new touchless technologies have even been implemented into the health care field itself.
Now more than ever it is important to decrease joint surfaces especially in hospitals or medical offices so ehr software have made it easy for patients to do forms, pay bills and even allow doctors to write prescriptions without a pen and paper. The healthcare industry was one of the first to implement these technologies but in the long run, touchless interfaces will be essential for indoor environments, offices, restaurants, and retail shops.
Gesture-recognition technologies detect someone in space and decipher movements and gestures, such as facial expressions and hand gestures. It enables different users in a workplace to interact with sophisticated technology with no physical contact. The advanced form of motion-sensors comes with a higher price tag and high demand at workplaces and businesses.
For example, motion-sensing lighting turns off when no one is around, thus, saving on energy that would have been wasted if one forgets to turn off the lights. Lights with motion sensors only work when need be rather than throughout. Gesture technology is expected to become more prevalent in corporate offices and places with shared utilities, such as washrooms, elevators, and coffee makers.
Facial recognition and eye scanning can be precious for security enhancements for smaller organizations. This technology avails a solution for identity verification and security for classified or restricted entities initially banked on padlocks and keypads for security. Touchless technology offers high security for restricted areas while preventing the spread of coronavirus. It was initially used commonly with large organizations, but presently, even smaller businesses have embraced this new technology.
Contactless Payment and Deliveries
Of the many changes taking place in businesses with high traffic and risk of spread of the virus, contactless Payment and deliveries are among the priority. It helps reduce shared items such as menus in restaurants, receipts, and cash transactions. Low or no contact preparation of food is one of the essential advancements in restaurants.
Interactive screens have also been reconsidered. Regular wiping of ordering screens in a restaurant or fast food stalls is only a short-term fix. Voice technology, QR codes, and apps, and facial recognition have helped advance this sector. The new technology replicates your touchscreen experience without having any contact.
Increased Productivity at Work
The ultimate goal of touchless technology is to automate the tedious processes by streamlining workflow, manual tasks and minimizing human intervention. By doing so, staff members at work have more time to work on the more essential business tasks that necessitate more human touch. Customer service, brainstorming, supplier and employee interactions, and collaboration among departments have benefited from the freed-up period for more human contact. In the end, the productivity of workers is enhanced.
Change is inevitable. Touchless technology has affected businesses in a positive way. However, the misconception that the technology eliminates the need for employees is false. It only makes work more efficient and enhances your work experience. The best way to utilize this new-age technology is to work hand-in-hand with human intervention but not as an either-or situation. It has taken over businesses but positively.